Why this matters
Employers have obligations to manage the risks to staff who work alone or travel for work. This checklist sets out the questions to answer and the points to check. It is general guidance, not legal advice.
Who counts as a lone worker
A lone worker is someone who works by themselves without close or direct supervision. This can include people who visit clients, drive between sites or work late. List the roles in your business and mark which ones apply.
What your risk assessment should cover
Your risk assessment should cover the tasks, the places and the times involved. Check how staff check in, how they get help, and what happens if they do not check in. Review it when work changes.
Options for a safety app and its limits
A safety app can support a lone worker plan. It does not replace your own procedures, training or emergency arrangements. Ask any provider what its service covers and what it does not.
Next steps for a pilot
Start with one team or one site. Agree how success will be judged before you begin, and set a review date. Then decide whether to extend the pilot.
